|
Microsoft SharePoint Portal Server Service
Pack 2 Post-Release Bulletin
The
information in this article applies to:
·
Microsoft SharePoint Portal Server 2001
SUMMARY
On January
13, 2003, Microsoft released Service Pack 2 (SP2) for SharePoint Portal Server
2001. Soon afterward, continued internal testing revealed a previously
undiscovered problem in the service pack. Microsoft immediately discontinued
downloads of the service pack and is completing the required updates. In the
meantime, Microsoft wants to provide information for customers who may have
downloaded and installed this service pack.
This problem involves the way that indexing is performed. Indexing is a process
initiated by content sources set up by the administrator, through which the
content on the server is made searchable. This problem may, in some cases, cause
the indexing process to be incomplete, therefore preventing portions of the
content from being exposed to searches.
This problem does not occur in every case, and it is dependent on a large number
of conditions. Even in cases where the problem does occur, the content is not at
risk of deletion or corruption; it will just not be included in the index.
MORE INFORMATION
Microsoft
recommends that customers who have downloaded and installed SharePoint Portal
Server SP2 avoid performing indexing (also known as crawling) until the
corrected version of the service pack is available. Microsoft Product Support
Services (PSS) stands ready to provide assistance to any customers affected by
the problem. For information about contacting PSS, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer11a
Note
There is no charge for support calls related to this problem.
A corrected version of SP2 is under development and will be completed soon. When
the new version is available, Microsoft will update this article to provide
information about how to obtain and install it. Microsoft deeply regrets any
inconvenience that this problem may have caused its customers, and is
investigating changes to company development and testing procedures that will
help prevent future problems of this nature.
If you have not downloaded SP2, an updated version of SP2 will be made available
soon. Please check back to obtain this updated version.
If you have downloaded SP2 but have not yet installed the service pack,
Microsoft recommends that you wait for the updated version.
MORE INFORMATION
SharePoint
Portal Server uses indexes of content to support search queries, which are built
by the content sources set up by portal administrators. When SP2 is installed
and a scheduled crawl of a content source (to build or rebuild an index) is
instantiated, administrators may receive the following error message:
80004003
Invalid PointerThis error message is displayed in the Gatherer log after the
crawl of the administrator's content source.
This error may occur when the number of filtering processes started by the
software approaches the size limit of a pool set up to manage the processes.
This pool size-limit number is set automatically by the software and is
dependent on the server’s hardware and software configuration.
Although this error applies to administrators, end users may also be affected.
As a result of this error, after a new index build or crawl is completed, end
users may no longer see the search results that they expect to see.
| 
